Shipping & Refunds
Here are some frequently asked questions about Honeybee Stationery. If you can't find the answer to your question here, please contact us at firstname.lastname@example.org.
We will aim to respond to your email as early as possible. Please allow 2-3 business days for us to get back to you.
How much does delivery cost?
FREE for orders over $65
$9.95 for orders under $65
$15.95 for express post
Standard shipping in Australia will take 3 - 5 business days. Express shipping is 2-3 days. These timeframes are not guaranteed and can vary due to COVID-19, so you may experience some delays.
How long does delivery take?
Orders will be typically processed within 1-2 business days (not including public holidays or weekends).
Products that are digital downloads will be automatically processed.
How can I track my order?
You will receive an email from Australia Post with your tracking information. Alternatively, you may contact us at email@example.com and we will be happy to help you locate your order.
Do you ship internationally?
At the moment we are only shipping within Australia.
What do I do if I have received a faulty product?
Please email us at firstname.lastname@example.org