Shipping & Refunds

Here are some frequently asked questions about Honeybee Stationery. If you can't find the answer to your question here, please contact us at hello@honeybeestationery.com.

 

CONTACTING US

We will aim to respond to your email as early as possible. Please allow 2-3 business days for us to get back to you.

 

How much does delivery cost?

FREE for orders over $65

$9.95 for orders under $65

$15.95 for express post

 

Standard shipping in Australia will take 3 - 5 business days. Express shipping is 2-3 days. These timeframes are not guaranteed and can vary due to COVID-19, so you may experience some delays.

 

How long does delivery take?

Orders will be typically processed within 1-2 business days (not including public holidays or weekends).

Products that are digital downloads will be automatically processed.

 

How can I track my order?

You will receive an email from Australia Post with your tracking information. Alternatively, you may contact us at hello@honeybeestationery.com and we will be happy to help you locate your order.

 

Do you ship internationally?

At the moment we are only shipping within Australia.

 

What do I do if I have received a faulty product?

Please email us at hello@honeybeestationery.com