Terms & Conditions

Prior to placing an order at honeybeestationery.com, please carefully read the Terms and Conditions and our Privacy Policy.

We reserve the right to make changes or updates to these Terms and Conditions at any time without providing prior notice.

Any and all changes or updates to these terms and conditions will apply immediately at the time of appearing on honeybeestationery.com.

Returns & Refunds

Purchases from the honeybeestationery.com may be returned in the event the product is faulty or damaged in accordance with Australian Consumer Law. The refund will be made to the original form of payment, and cannot be amended. The customer will have the option of a replacement or refund of the faulty or damaged products, less postage.

Missing, damaged or defective products must be reported within 14 days of delivery to the honeybeestationery.com email support team, including a photo and description of the issue. These products will be replaced at no additional cost.

We do not do exchanges or refunds for change of mind.

We do not do refunds for digital download products.

For more information or to report an issue please email hello@honeybeestationery.com.

Payments & income duties or taxes

Your order will be charged in the currency displayed on the website. We currently support AUD. The order amount will be deducted from the provided payment method immediately at purchase.

Honeybee Stationery is not responsible for any additional fees or charges applied by your financial institution for currency conversion fees. If you are purchasing from us in a foreign currency to your own, the final cart total may not reflect the total charged to your account, which will be due to currency conversion fees and charges imposed by your financial institution. Honeybee Stationery recommends speaking with your financial institution regarding their applicable fees and conversion rates prior to placing your order if you are purchasing in a foreign currency.

Order Processing

Orders are typically processed within 1-2 business days (not including holidays or weekends). During periods of peak sales or promotion, processing can take up to 5 business days.

Shipping

Various shipping options are available including standard & express.

If a product is returned to Honeybee Stationery, or not received due to customer error including incorrect postage details, refused deliveries or similar are to be rectified at the customers expense. This includes an additional fee for re-delivery.

If a product is returned to Honeybee Stationery and the customer does not wish to pay for re-delivery, the product cost will be refunded not inclusive of any postage fees.

Australian Shipping

Standard shipping in Australia will take 3 - 5 business days.

Express shipping in Australia will take 2 - 3 business days depending on region.